Our Return and Ordering Policy

Return Policies

  • Original receipt required for all returns.
  • No returns on bikes, skis, and roof-top or hitch-mount car racks.
  • Any returned items must be in like-new condition with all original tags and packaging.
  • Within 30 days of purchase a full refund will be issued.
  • After 30 days, returned items are eligible for exchange or store credit only.
  • Closeout items are not returnable.

Special Order Policies

What is a SPECIAL ORDER?
A special order is any item that we do not currently have in stock. Or any item we do not normally stock.

When placing a special order, the following terms are applicable:

  • Sale prices do not apply.
  • Shipping charges: Bikes, $40 minimum; Parts & accessories, $10 minimum.
  • All special orders must be paid in-full before ordering.
  • No returns or exchanges.
  • Special orders must be picked up within 30 days.